Restaurants Autism
101216_FriendlysPottstown Source/Google Street View

Friendly's restaurant at 200 Shoemaker Road in Pottstown, Pennsylvania.

October 12, 2016

Montgomery County mom calls Friendly's removal of autistic son 'dehumanizing'

Restaurant manager forces family out over excessive crying

A Montgomery County mother is speaking out after her 5-year-old autistic son's crying resulted in the family's removal from a Friendly's restaurant in Pottstown.

Teri Lyn Jensen-Sellers took her son Lind, who is partially nonverbal, to the restaurant on Shoemaker Road in Pottstown on Saturday afternoon with the boy's brother, according to WFMZ-69.

After the family was seated, the child began to cry for about seven minutes before a manager reportedly visited the table and told Jensen-Sellers she had to leave.

"People are looking at you," Jensen-Sellers said the manager told her. "Your child is crying excessively. You have to leave."

RELATED ARTICLESU.S. survey shows higher rate of autism in children | For autism research, Drexel team says step aside, Tooth Fairy | Mayfair mom receives letter complaining about autistic son | What does autism awareness mean to autistic people? | For adults with autism, a struggle to find jobs | Drexel autism report focuses on transition into young adulthood 

Jensen-Sellers said she wants an apology from the company and to raise awareness of the struggles faced by families who are raising children on the spectrum.

In a statement, Friendly's corporate office told the news station that the company is "aware of the unfortunate circumstances" that occurred in Pottstown over the weekend and had reached out to Sellers-Jenson about the incident. As of Wednesday evening, Jensen-Sellers said she had not been contacted.


Limited - Ireland

$1149 & up -- 6-Night Ireland Trip incl. Tours & Breakfast

Limited - Almalfi Coast in Italy

$1137 & up -- Rome, Sorrento & Amalfi Coast Getaway w/Air

Limited - London

$2319 & up -- London Business Class Flights + Car Rental

Listed by
Some taxes, fees additional.