November 27, 2016
Delta Air Lines erred when a flight crew allowed a disruptive Donald Trump supporter to remain onboard a plane that was headed to Allentown last week, the airline announced.
On Tuesday, Flight 248 was preparing to take off from Atlanta. However, the departure procedures were delayed because an unidentified man started yelling support for the president-elect and urged fellow supporters to do the same.
Video of the incident quickly went viral. On Facebook, it has been shared more than 18,000 times and has more than 2.1 million views as of Sunday afternoon.
Delta said on its website Saturday that it has completed an investigation, apologizing to "customers who experienced this disruption." The airline continued, "The behavior we see in this video does not square with our training or culture."
In addition to voicing support for Trump, the man also berates Hillary Clinton supporters by referring to them as "Hillary b----es."
Read Delta's full statement below:
"We are sorry to our customers who experienced this disruption. We have followed up with the teams involved and all agree that this customer should not have been allowed to continue on the flight. Our responsibility for ensuring all customers feel safe and comfortable with Delta includes requiring civil behavior from everyone. The behavior we see in this video does not square with our training or culture and follow up will continue so we can better ensure our employees will know they will be fully supported to make the right decisions when these issues arise."