January 17, 2017
Rail service connecting New Jersey to Philadelphia via PATCO suffered major meltdowns throughout the morning Tuesday.
The rail line was already on a special schedule when a cascade of equipment issues piled up. Broken down trains and canceled service resulted in commuters being herded off trains and left to mill about on jammed platforms.
Gallingly, the Port Authority Transit Corporation repeatedly told its commuters through the morning that the delay was just 10 to 20 minutes, though many customers learned that was just not true. Some reported via social media it took them two hours to make the trip.
The line experienced equipment issues and long delays last week, but nothing on Tuesday’s scale.
PATCO serves about 38,000 riders a day and is run by the Delaware River Port Authority. It crosses the Delaware River alongside the Ben Franklin Bridge.
A PATCO spokesman did not immediately respond to a request for comment. The rail line said online that it was back to normal at around 9:30 a.m.
An automated message from PATCO has said track work has been completed for Tuesday and runs in both directions should be on schedule.
Refunds may be requested by delayed commuters. PATCO has posted that forms are available at stations.