August 09, 2017
Philadelphia's hospitality industry is in the midst of a boom driven by a few years of high-profile events and anticipated future engagements that will continue to drive tourism, whether for leisure or for business.
On Tuesday, the Philadelphia Area Concierge Association (PACA), the region's top hospitality industry organization, announced the winners of the 2017 "Best for Our Guests" awards during a ceremony at the Residences at the Ritz Carlton.
Hotel recommendations are tricky. They don't have the anonymity of Yelp or the generality of a stranger's suggestions on Reddit. They aren't a friend's guarantee or a review from a publication. If you ask a concierge for advice about what to do, you're expecting a certain authority up front that spares you every bit of legwork involved in making your plans. Concierges are the consummate facilitators.
This year's winners were selected in 10 categories, each with three to five nominees. Below are the winners and runners-up.
Winner: Gran Caffe L’Aquila
Winner: Harp & Crown
Nominees: Boyd’s, Burlington Coat Factory, Century 21, Nordstrom Rack
Winner: The Barnes
Winner: One Liberty Observation Deck
Winner: Walnut Street Theatre
Winner: Academy of Music
All selections were made by PACA members and received votes based on overall positive commentary provided by the concierges’ guests, tenants and residents throughout the year.