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January 25, 2020

Comcast internet users report more problems Saturday following Thursday's nationwide outage

Comcast Internet
comcast xfinity outage internet Screen capture/Downdetector.com

Comcast's Xfinity internet service was experiencing more problems on Saturday, Jan. 25, 2020, as illustrated by the downdetector.com outage map above. This follows Xfinity's nationwide outage on Thursday, Jan. 23, 2020.

Thursday of this week marked a national outage for the cable and internet company Comcast, and reports show that Saturday another outage occurred.

Users reported that service was down again, but on a smaller scale. Downdetector.com showed a "problem" beginning a little before 9 a.m. A problem is when there are around 50 or more users reporting issues with their service.

The outages peaked around 10 a.m. with over 150 users experiencing problems with Comcast or Xfinity. Since then they appear to be staying consistent or dropping slightly.

A Comcast spokesperson said later Saturday that a truck accident took down a wire, causing some customers to experience service issues. The company is working to address all service interruptions. 

Users messaged the Philadelphia-based company over Twitter with their issues.








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