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December 19, 2018

Hershey's Kisses all have broken tips right now, and no one knows why

And apparently people are mad the signature tip is missing

Business Hershey
Hershey kisses Emily Rolen/PhillyVoice

Hershey's Kisses are missing their signature tips.

If you have a Hershey's Kiss in your home right now, open one. 

People all over social media are complaining to the Pennsylvania-based candy maker that the iconic chocolates are missing their traditional tips. 

So, we did the test in the PhillyVoice newsroom and, yep, the pointed tips were all broken off the handful we received just today.

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Here's what a Hershey's Kiss we had in our Philadelphia newsroom looked like on Wednesday.


The Hershey's Kiss is best known for its signature shape — the rounded on the bottom, the shiny chocolate sheen, all culminating in a point on top.

The response online to the sagging and broken tips has been overwhelming. Most are wondering the cause of the phenomenon. And some people are mad about it, too, notably bakers who are using the Kisses to decorate their bakes. 

In a baking group on Facebook, members started pointing out the problem in early December.

It seems all of the Kisses on the market are suffering from the problem, especially those wrapped in the holiday packaging. 

Officials with the company didn't provide an exact answer for why it's happening. Someone in the communications department at Hershey told Business Insider on Wednesday they were "looking at the issue now." 

It remains a mystery.

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