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November 28, 2016

Kennedy Health's fiber optic network down for nearly 11 hours

Business Hospitals
Kennedy_Health_System_11272016 Google/Street View

Kennedy Health operates a trio of acute care hospitals in South Jersey, including this one in Stratford.

The Kennedy Health System experienced a fiber optic network outage at its three South Jersey hospitals for more than 10 hours on Monday, forcing employees to enact contingency protocols.

The outage impacted its acute care hospitals in Cherry Hill, Stratford and Washington Township, as well as its South Jersey business offices. The network went down around 9:30 a.m. and was not restored until about 8:15 p.m.

Patient care was not impacted, Kennedy Health said in a statement released Monday night.

"Kennedy immediately initiated its well-practiced procedures, while aggressively investigating the cause of this outage with its outside vendor, Lightower Fiber Networks," the statement read. "The network was restored at approximately 8:15 p.m. Monday. At no time during the outage was patient care impacted anywhere within the Kennedy Health system."

The statement did not identify the cause of the outage or the specific systems that rely on the network. 

Kennedy Health officials declined further comment.